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AI Receptionist for Care Homes

Focus on residents, not ringing phones.

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‍VAVA Voice’s AI Receptionist answers your calls 24/7, books visits and assessments, triages enquiries and provides call insights. That means your team spends more time delivering compassionate care and less time tethered to the handset.

Never Miss a Call – Even on the Night Shift

AI receptionist that answers every call and books jobs 24/7.

A missed call could be a worried daughter, a GP, a district nurse, or a new placement enquiry.

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Our AI receptionist answers every call and capture seach caller’s details, whether it’s midday handover or 2am checks. Families expect swift reassurance; we deliver a prompt, professional reply every time.

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Result: calm staff, confident families, and zero voicemail purgatory.

VAVA Voice — the done-for-you voice agent for UK sole traders and small teams. We wire it into your calendar, launch fast and it answers 24/7.

Best value, zero hassle, more jobs booked.

Focus on Care, We’ll Handle the Calls

AI receptionist that answers every call and books jobs 24/7.

VAVA Voice greets every caller with warmth and professionalism, then asks safeguarding‑aware questions to capture the essentials: resident name, relationship, reason for call and urgency.

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Admission enquiry? Medicationquery? Care update, maintenance or concern? Our AI triages, flags high‑priority issues (clinical, safeguarding, end‑of‑life) and follows your escalation path to the on‑call manager or nurse in charge.

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If someone needs a human, we transfer live. We also book show‑rounds, assessments, family visits and videocalls straight into your calendar — so your team can get on with caring.

VAVA Voice — the done-for-you voice agent for UK sole traders and small teams. We wire it into your calendar, launch fast and it answers 24/7.

Best value, zero hassle, more jobs booked.

Why VAVA Voice Is the Smart Choice.

Tailored to Your Home: Greetings, scripts and resident‑first language are customised to mirror your home’s voice. Service specific terminology ensure callers feel they’re speaking to your front desk — not a generic call centre.

Always On & Professional: 24/7 availability, including weekends and bank holidays. Even out‑of‑hours, callers get help — not a dead end.

More Than a Message Taker: We don’t just jot names. We schedule tours and assessments, handle common FAQs (fees, visiting times, room availability), log maintenance requests, and route time‑critical clinical calls. It’s a full front‑of‑house assistant for your team.

Cost ‑ Effective Scaling: Why stretch payroll or pay agency cover? For roughly the cost of a day’s wages, you get a month of AI coverage. Manage unlimited call volume without adding headcount as your occupancy grows.

Done-for-you, end-to-end setup — we build it, wire it in and keep it tuned.

Integrates cleanly with your calendars, booking systems, CRM and payments.

Best value for small teams —performance without enterprise bloat.

Stay Informed with
AI-Powered Insights

AI receptionist that answers every call and books jobs 24/7.

Every call is recorded and comes with a detailed transcript, so you know exactly who called and what they needed.

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Spot trends like an uptick in consultation requests or frequently asked questions.

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Use these data-driven insights to refine services and prove the ROI of responsive customer service.

VAVA Voice — the done-for-you voice agent for UK sole traders and small teams. We wire it into your calendar, launch fast and it answers 24/7.

Best value, zero hassle, more jobs booked.

How it works.

1. Send us your calls

Divert your business calls to a number we provide for you free of charge.

BOOK A DEMO

2. Greet you callers

We script the opening line and set the voice — including cloning your own if you want callers to hear you.

Your greeting is fully customisable, as is the voice you choose.

BOOK A DEMO

3. Handling your calls

During onboarding, your Solutions Architect maps your most common call types and designs tailored call flows for your AI Agent.

Each flow includes:
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—   Lead qualification
—   Appointment scheduling
—   FAQ handling
—   Data collection

BOOK A DEMO

4. Answering queries

Populate your Knowledge Base with essential information — web pages, FAQs, and more — for your AI Agent to reference during calls, so it can answer as confidently and accurately as you do.

5. Human backup
on tap

If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.

6. See everything, instantly

Get real‑time transcripts and track performance in your caller analytics dashboard.

BOOK A DEMO

1. Divert your calls

We give you a number — you forward your business calls to it.

2. Set the greeting + voice

We script the opening line and set the voice — including cloning your own if you want callers to hear you.

3. Build smart call flows

We automate your most common call types: lead qualification, appointment scheduling, call routing, FAQs and data capture.

4. Load your knowledge

We pull key info from your site and documents for accurate, on-brand answers.

5. Human backup on tap

If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.

6. See everything, instantly

Get real-time transcripts and track performance in your caller analytics dashboard.

BOOK A DEMO

Why you need an AI receptionist — now.

Every call answered — 100% of the time, 24/7.

Instant FAQs and prices — free your day for real work.

Bookings on the spot — live scheduling tied to your calendar.

Out-of-hours that converts — not leave a message.

No more voicemail black holes —capture, qualify, route.

Automatic follow-ups —confirmations, reminders, no-show nudges.

Faster response → Happier customers → Stronger reviews

Ready to Work Smarter?

Don’t let potential clients slip away.

With VAVA Voice AI Receptionist on duty, you’ll save time, impress callers and win more business – without hiring extra staff. Book a consultation today and see how 24/7 AI support can elevate your business.