1. Send us your calls
Divert your business calls to a number we provide for you free of charge.
A missed call is a missed game, a dry bar tab and an empty lane.
Our AI receptionist picks up, captures details and keeps momentum whether it’s lunchtime or last orders.
82% of consumers expect an immediate response to a sales enquiry, so every caller gets a prompt, professional reply that turns interest into bookings
1.png)
.png)
From darts to duckpin, mini golf to shuffleboard, VAVA Voice greets guests with your brand tone and asks the right questions: party size, activity, date, time, budget.
It pre-qualifies corporate events, stags and hens, birthdays and walk-ins, flags high‑value groups and books sessions straight into your system.
Need a human? Seamless warm transfer to a manager. Need commitment? Take deposits, send confirmations and upsell packages in one smooth flow.
Tailored to Your Venue: Greetings, scripts and FAQs crafted to your games, policies and vibe. From age limits and ID to footwear and lane capacities, callers feel like they’re speaking to your front desk, not a generic call centre.
Always On & Professional: Open all hours means no more ‘call back tomorrow’. After‑hours rush? Rain‑day surges? Seasonal spikes? Your virtual receptionist never clocks off and never sounds frazzled.
More Than a Message Taker: It doesn’t just note names; it books sessions, manages waitlists, handles private hire enquiries, transfers calls, answers common questions and can take payments or deposits. Think full front‑of‑house assistant, without the rota clashes.
Cost ‑ Effective Scaling: For about the cost of a single day’s wages, get a full month of coverage. Smash peak times and promotions without scrambling for extra staff. Unlimited calls, predictable overheads, better margins.

Divert your business calls to a number we provide for you free of charge.
Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines
If the agent can’t help or senses frustration, it hands off seamlessly to your team.
Get real‑time transcripts and track performance in your caller analytics dashboard.






Ready to Work Smarter?
Don’t let potential clients slip away.
With VAVA Voice AI Receptionist on duty, you’ll save time, impress callers and win more business – without hiring extra staff. Book a consultation today and see how 24/7 AI support can elevate your business.