1. Send us your calls
Divert your business calls to a number we provide for you free of charge.
AI Receptionist for Escape Rooms
Focus on the game, not the phone.
VAVA Voice’s AI receptionist answers calls 24/7, books rooms and sessions, qualifies enquiries and shares insights – more game-master time, less phone.
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Never Miss a Call – Even on Friday Nights
A missed call is a missed escape.
Our AI receptionist answers every call and captures each caller’s details, whether it’s midday or midnight. 82%of consumers expect an immediate response to a sales enquiry, so we reply fast.
With around 1,500 escape rooms across roughly 500 UK venues, responsiveness wins bookings, especially for last-minute bookings.
Focus on the Fun, We’ll Handle the Calls
VAVA Voice greets every caller with a friendly tone and asks the right questions to lock in the booking: which room, date and time, team size, age range, accessibility needs and language requirements.
It handles the basics too: arrival time for the briefing, late-arrival policy, hint rules, vouchers and refunds.
Wondering if it’s a hot lead? Our AI qualifies team-building, birthdays and groups, then flags enquiries or transfers to your game master.
Why VAVA Voice Is the Smart Choice.
Tailored to Your Rooms: Greetings, scripts and offers are customised to mirror your themes, pricing and rules. Callers feel like they’re speaking to your game master, not a generic call centre.
Always On & Professional: 24/7 availability means no more ‘Sorry, we missed you’. After hours, callers get help instead of voicemail, so peak-time slots don’t sit empty.
More Than a Message Taker: It doesn’t just pass notes – it reserves sessions, handles hires, sends confirmations, takes deposits via links, answers FAQs on difficulty, parking, sizes and vouchers, and routes urgent issues to the right person.
Cost - Effective Scaling: For about a day’s wages, you get a whole month of AI cover. Handle unlimited call volume as you add rooms, without extra overhead.
Stay Informed with
AI-Powered Insights
- Every call is recorded and comes with a detailed transcript, so you know exactly who called and what they needed.
- Spot trends like an uptick in consultation requests or frequently asked questions.
- Use these data-driven insights to refine services and prove the ROI of responsive customer service.
How it works.
2. Greet your callers
Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone
3. Handling your calls
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
4. Answering common questions
During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines
5. Human backup
on tap
If the agent can’t help or senses frustration, it hands off seamlessly to your team.
6. See everything, instantly
Get real‑time transcripts and track performance in your caller analytics dashboard.
BOOK A DEMO
Ready to Work Smarter?
Don’t let potential clients slip away.
With VAVA Voice AI Receptionist on duty, you’ll save time, impress callers and win more business – without hiring extra staff. Book a consultation today and see how 24/7 AI support can elevate your business.
Want us to reach out?
Drop your email and we’ll reply with the details
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