1. Send us your calls
Divert your business calls to a number we provide for you free of charge.
AI Receptionist for Family Entertainment Centres
Run the games, not the phone.
VAVA Voice’s AI receptionist answers calls 24/7, books sessions and parties, qualifies enquiries and shares insights — so you spend less time on the desk, even on busy days.
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Never Miss a Call – Even on School Holidays
A missed call is a missed booking.
Our AI receptionist answers every call and captures each caller’s details, whether it’s 10am or 10pm.
So we reply fast, professionally, everytime.
Focus on the Fun, We’ll Handle the Calls
VAVA Voice greets every caller with a friendly, professional tone and asks the right questions to lock in the visit: headcount, ages, date and time, activities (soft play, laser tag, arcade), party package, and accessibility needs.
Wondering if it’s a high-value lead?
Our AI qualifies corporate team days, birthday parties and school groups, then flags bigger enquiries for you. If someone needs a human, it can transfer to your manager, ensuring a personal touch when it matters.
Why VAVA Voice Is the Smart Choice.
Tailored to Your Centre: Greetings, scripts and offers are customised to mirror your brand, attractions, packages and pricing. Callers feel like they’re speaking to your reception team, not a generic call centre.
Always On & Professional: 24/7 availability means no more ‘Sorry, we missed you’. After hours, families still get answers, so peak-time demand never slips away.
More Than a Message Taker: It doesn’t just pass notes – it books parties, reserves time slots, sends waiver and deposit links, answers FAQs on prices, parking and age/height rules, and routes issues to the right person.
Cost - Effective Scaling: For about a day’s wages, you get a whole month of AI cover. Handle unlimited call volume as your centre grows, without extra overhead.
Stay Informed with
AI-Powered Insights
- Every call is recorded and comes with a detailed transcript, so you know exactly who called and what they needed.
- Spot trends like an uptick in consultation requests or frequently asked questions.
- Use these data-driven insights to refine services and prove the ROI of responsive customer service.
How it works.
2. Greet your callers
Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone
3. Handling your calls
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
4. Answering common questions
During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines
5. Human backup
on tap
If the agent can’t help or senses frustration, it hands off seamlessly to your team.
6. See everything, instantly
Get real‑time transcripts and track performance in your caller analytics dashboard.
BOOK A DEMO
Ready to Work Smarter?
Don’t let potential clients slip away.
With VAVA Voice AI Receptionist on duty, you’ll save time, impress callers and win more business – without hiring extra staff. Book a consultation today and see how 24/7 AI support can elevate your business.
Want us to reach out?
Drop your email and we’ll reply with the details
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