1. Send us your calls
Divert your business calls to a number we provide for you free of charge.
A missed call is a missed race.
Our AI receptionist answers every call and captures each caller’s details. 82% of consumers expect an immediate response to a sales enquiry, so we deliver prompt, professional replies.
With 150+ kart circuits in the UK, customers compare time slots and prices fast – if you’re slow, they book elsewhere.


VAVA Voice greets every caller with a friendly, professional tone and asks the right questions to lock in the booking: drivers, adults or juniors, date/time, race format (heats, qualifying, Grand Prix), package, add-ons and accessibility needs.
Our AI qualifies corporate team-building, stag and hen groups, birthdays and school bookings, then flags high value enquiries for you. If someone needs a human, it can transfer to your manager.
Tailored to Your Track: Greetings, scripts and offers are customised to mirror your brand, safety rules and pricing. Callers feel like they’re speaking to your front desk, not a generic call centre.
Always On & Professional: 24/7 availability means no more ‘Sorry, we missed you’. After hours, callers get help instead of voicemail, so peaktime demand never slips away.
More Than a Message Taker: It doesn’t just pass notes – it books sessions, takes deposits via secure links, answers FAQs on age/height limits, what to wear, arrival time for the briefing, and routes urgent issues to the right person.
Cost - Effective Scaling: For about a day’s wages, you get a whole month of AI cover. Handle unlimited call volume as your centre grows, without extra overhead.

Divert your business calls to a number we provide for you free of charge.
Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines
If the agent can’t help or senses frustration, it hands off seamlessly to your team.
Get real‑time transcripts and track performance in your caller analytics dashboard.






Ready to Work Smarter?
Don’t let potential clients slip away.
With VAVA Voice AI Receptionist on duty, you’ll save time, impress callers and win more business – without hiring extra staff. Book a consultation today and see how 24/7 AI support can elevate your business.