AI receptionist that answers every call and takes bookings 24/7.

We connect in to your booking system so guests can make, modify, cancel and confirm bookings without waiting on hold.

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Why your venue needs an AI receptionist — Now.

Every guest enquiry answered — 24/7, even at peak times.

Instant FAQs — session times, pricing, rules, waivers, accessibility.

Reduce the need for additional reception staff or call centers.

Book and sell instantly — tickets, parties, groups.

Consistent upsell on every call — no retraining required.

No missed group leads — capture the details and pass it to your team.

Faster response   →   Happier customers   →   Stronger reviews

Why VAVA Voice.

Done-for-you, end-to-end setup — we build it, train it and keep it tuned.

Connects to your booking system or CRM — guests book, change, cancel, confirm.

Smart call transfer — hand off to the right team member when needed.

Real-time availibility checks directly from your booking system.

Simple dashboard — transcripts, outcomes, missed-call recovery, guest insights.

Instantly notifies the team after capturing a party or group enquiry.

How it works.

1. Send us your calls

Divert your business calls to a number we provide for you free of charge.

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2. Greet your callers

Script your opening line, choose the voice and decide exactly how the AI handles your calls:

—   AI answers every call first and only routes to your team when needed

—   AI acts as backup and answers only when your team can’t get to the phone

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3. Handling your calls

During onboarding, we map your most common call types and build tailored call flows for your AI Agent.

Each flow covers:

—   What the guest needs

—   Taking or changing a booking

—   Answering the usual questions (times, prices, rules, access)

—   Capturing the right details when it needs to hand off to your team

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4. Answering common questions

During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.

—   Opening times, prices and session details

—   Party packages, booking rules and inclusions

—   Age limits, waivers, socks, access and arrival info

—   The usual guest questions that tie up your phone lines

5. Human backup
on tap

If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.

6. See everything, instantly

Get real‑time transcripts and track performance in your caller analytics dashboard.

BOOK A DEMO
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1. Send us your calls

Divert your business calls to a number we provide for you free of charge.

2. Greet your callers

Script your opening line, choose the voice and decide exactly how the AI handles your calls:

—   AI answers every call first and only routes to your team when needed

—   AI acts as backup and answers only when your team can’t get to the phone

3. Handling your calls

During onboarding, we map your most common call types and build tailored call flows for your AI Agent.

Each flow covers:

—   What the guest needs

—   Taking or changing a booking

—   Answering the usual questions (times, prices, rules, access)

—   Capturing the right details when it needs to hand off to your team

4. Answering common questions

During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.

—   Opening times, prices and session details

—   Party packages, booking rules and inclusions

—   Age limits, waivers, socks, access and arrival info

—   The usual guest questions that tie up your phone lines

5. Human backup on tap

If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.

6. See everything, instantly

Get real-time transcripts and track performance in your caller analytics dashboard.

How it works.

1. Send us your calls

Divert your business calls to a number we provide for you free of charge.

2. Greet your callers

We script the opening line and set the voice — including cloning your own if you want callers to hear you.

Your greeting is fully customisable, as is the voice you choose.

3. Handling your calls

During onboarding, we map your most common call types and build tailored call flows for your AI Agent.

Each flow covers:

—   What the guest needs
—   Taking or changing a booking
—   Answering the usual questions (times, prices, rules, access)
—   Capturing the right details when it needs to hand off to your team

4. Answering queries

Populate your Knowledge Base with essential information — web pages, FAQs and more — for your AI Agent to reference during calls, so it can answer as confidently and accurately as you do.

5. Human backup
on tap

If the agent can’t help or senses frustration, it hands off seamlessly to your team.

6. See everything, instantly

Get real‑time transcripts and track performance in your caller analytics dashboard.

BOOK A DEMO
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Who VAVA  Voice Helps.

Stop losing bookings to missed calls.


Browse the venues below to see how VAVA Voice answers every call, captures guest enquiries and turns them into ticket sales and confirmed bookings 24/7 — without adding staff.

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