1. Send us your calls
Divert your business calls to a number we provide for you free of charge.
We connect in to your booking system so guests can make, modify, cancel and confirm bookings without waiting on hold.
Every guest enquiry answered — 24/7, even at peak times.
Instant FAQs — session times, pricing, rules, waivers, accessibility.
Reduce the need for additional reception staff or call centers.
Book and sell instantly — tickets, parties, groups.
Consistent upsell on every call — no retraining required.
No missed group leads — capture the details and pass it to your team.
Faster response → Happier customers → Stronger reviews
Done-for-you, end-to-end setup — we build it, train it and keep it tuned.
Connects to your booking system or CRM — guests book, change, cancel, confirm.
Smart call transfer — hand off to the right team member when needed.
Real-time availibility checks directly from your booking system.
Simple dashboard — transcripts, outcomes, missed-call recovery, guest insights.
Instantly notifies the team after capturing a party or group enquiry.
Divert your business calls to a number we provide for you free of charge.
Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines
If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.
Get real‑time transcripts and track performance in your caller analytics dashboard.






Divert your business calls to a number we provide for you free of charge.

Script your opening line, choose the voice and decide exactly how the AI handles your calls:
— AI answers every call first and only routes to your team when needed
— AI acts as backup and answers only when your team can’t get to the phone

During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team

During onboarding, we give your AI Agent the key information it needs to answer the questions your team gets every day.
— Opening times, prices and session details
— Party packages, booking rules and inclusions
— Age limits, waivers, socks, access and arrival info
— The usual guest questions that tie up your phone lines

If the agent can’t help or senses frustration, it hands off seamlessly to you or your team.

Get real-time transcripts and track performance in your caller analytics dashboard.
Divert your business calls to a number we provide for you free of charge.
We script the opening line and set the voice — including cloning your own if you want callers to hear you.
Your greeting is fully customisable, as is the voice you choose.
During onboarding, we map your most common call types and build tailored call flows for your AI Agent.
Each flow covers:
— What the guest needs
— Taking or changing a booking
— Answering the usual questions (times, prices, rules, access)
— Capturing the right details when it needs to hand off to your team
Populate your Knowledge Base with essential information — web pages, FAQs and more — for your AI Agent to reference during calls, so it can answer as confidently and accurately as you do.
If the agent can’t help or senses frustration, it hands off seamlessly to your team.
Get real‑time transcripts and track performance in your caller analytics dashboard.






Stop losing bookings to missed calls.
Browse the venues below to see how VAVA Voice answers every call, captures guest enquiries and turns them into ticket sales and confirmed bookings 24/7 — without adding staff.